On an iPhone, Soft Reset, press and hold the ‘Sleep/Wake’ button (the thin rectangle button) and the ‘Home’ button at the same time for at least 10 seconds until the Apple logo appears.Then turn the phone back on by holding the Power button. Slide the power button to the right and wait while the phone turns off. On an iPhone, Power Off, press and hold the Power and Volume Down buttons until the option ‘slide to power off’ appears. If the app still does not work, then try turning off the phone completely and turning it back on. Try to open your Shipt app again by clicking on the Shipt icon. To exit this feature, by selecting the ‘Recent Apps’ icon again.Ĥ. Swipe the open app towards the right of the phone. On an Android phone, select the ‘Recent Apps’ icon or press and hold the ‘Home’ button until the Recent Apps list appears.Swipe up on the app’s preview to close the app.Swipe right or left to find the app that you want to close.On an iPhone 8 or earlier, double-click the Home button to show your most recently used apps On an iPhone, On an iPhone X or later,an iPad with iOS 12 or later, or iPadOS, from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen.If both your phone’s operating system and your Shipt app are up to date, then try closing the app. Verify that your Shipt app has been updated to the latest version.ģ. Verify that your phone has been updated to the latest version of its operating system.Ģ. For both iPhones and Android phones, check the following:ġ.
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